Shipping policy
Thank you for choosing Krystalign Co. for your shopping needs. We are committed to ensuring that your experience with us is exceptional. Please review our shipping policy to understand how and when your order will be delivered.
1. Made-to-Order Items
All our products are made to order. This ensures that each item is crafted with the utmost care and attention to detail, providing you with the highest quality product.
2. Shipping Times
Due to the bespoke nature of our products, shipping times may vary. Please allow 3-4 weeks for your item to arrive from the date of purchase. This timeframe includes the production, processing, and shipping of your order.
3. Order Processing
Once your order is placed, it will be processed and crafted specifically for you. We will keep you informed of the status of your order via email updates.
4. Shipping Confirmation
When your order is ready for shipment, you will receive a shipping confirmation email with tracking information. This will allow you to monitor the delivery status of your package.
5. Changes to Shipping Policy
Krystalign Co. reserves the right to modify this shipping policy at any time without prior notice. Changes and clarifications will take effect immediately upon their posting on the website. It is the responsibility of the customer to review the shipping policy periodically for any updates.